|What Is Web Site Hosting?
The act of making your web site available to the Internet is called
hosting. Web pages written in HTML or other languages become visible to
web browsers on the Internet by a computer that is running web server software.
This computer is available to the Internet 24 hours a day, seven days a
week. Such a system is called a web server.
What Makes Web Sites So Slow?
There are many causes for some web sites to appear to run slow. Among
these are your modem and processor speed that you use when accessing the
Internet. Also, connections from your Internet provider to the Internet
may be degraded based on the capacity of the lines and the amount of other
users connected to that provider at any one time. There is also the possibility
that Internet backbone segments between major providers are saturated or
even down. In this case, your connection to a web site may be routed through
many abnormal Internet paths to reach the web server. And finally, a web
server itself may be based on a system that is also providing connectivity
to other dial in users such as yourself. This overhead will bog down the
performance of a system as it services all the users connected through
accounts on the computer.
How Much Does It Cost To Have A Web Site Hosted
Web sites are hosted for various rates depending on the technologies
involved. A basic web site generally fits within our Value hosting rate
of only US$50.00 a month (150 MB space with 25 pop email accounts).
What Is A Value Web Site?
A value web site is one in which there are HTML files that compose
web pages. There may be some java script involved, and a basic mail
or lead generation form provided by Cyber City Webmasters. The total disk
space used by the web site is not more than 25 Megabytes. On average you
can get from 10 to 12 web pages in one Megabyte depending on the amount
of graphics that are also required in the site. 150 Megabytes should allow
you to have up to 500 average web pages with a combination of text, 2D
What Do I Get For The Value Monthly Hosting
Domain name support for http://www.your_name.com, up to 150 Megabytes
of disk storage, FTP access, Five Email mailbox (your_name@your_domain.com)
and up to 25 E-Mail and unlimited Aliases
Are There Setup Fees For A Web Site?
There is a one time setup fee of US$100 for web sites that covers
administrative costs to set up the domain naming software, the FTP account,
Email, and the file structure required to support your web site. The setup
fee is waived for development clients of Cyber City.
How Much Bandwidth Do I Get For The Value Rate?
Unlimited. Cyber City does not charge for byte transfers for
value web sites! Cyber City only charges transfer fees for sites requiring
data streaming for audio or video purposes.
What If I Need More Than 150 Megabytes Of Storage?
Cyber City can provide you with as much storage as you need. For applications
requiring up to 100 Megabytes of storage, the monthly hosting rate (storage
plus Internet access to this data) is $0.50 for each additional 1 Megabytes
What Extended Web Hosting Features Does Cyber
Cyber City offers a full range of extended hosting capabilities including
secure credit card transactions, authentication, and crediting. Cyber City
can also offer audio or video streaming capability, a wide range of custom
CGI applications capability including catalog shopping carts and database
search and retrieval applications, and additional mail-boxes.
Does Cyber City Support Shockwave and Java?
Yes. Include your shockwave .DCR files in your file path and link to
them like you would anywhere and they should run fine. The same is true
Does Cyber City Support Virtual Domain Names?
Yes. A typical web address with a domain name would look like this:
http://www.your_name.com. The "your_name.com" portion is what's known as
a domain name and is a simple marketing device that allows prospects and
customers to easily associate a web site with an Internet address. Also
known as a URL (Uniform Resource Locator), the domain name allows people
to find your site easier.
Is A Domain Name Required?
A domain name is not required. In lieu of a specific domain name registered
for you by Cyber City, your address would be something like http://www.Cybercity-online.net/your_name.
How Do I Register A New Domain Name Through
Cyber City will spend time with you over the phone or in person to
brainstorm domain names not taken by another company. Cyber City will look
up in the InterNIC - the body that governs domain names - database for
the name you choose to make sure the name will be uniquely yours. If the
name you'd like to have is available, Cyber City will submit a domain name
registration form to InterNIC. It can take hours or days for the domain
name to be approved and registered by InterNIC based on the volume of submissions
they receive at any given time. InterNIC will notify Cyber City when the
name registration is complete.
I Already Have A Domain Name. How Can I Transfer
It To Cyber City?
If you already have a domain name and wish to move your web site to
a Cyber City web server, you or your current web site provider will need
to send InterNIC a domain name modify form that Cyber City will provide
Are There Additional Fees For Having A Virtual
There are no additional monthly fees for a virtual domain name by Cyber
City. There is a one-time registration and setup fee of US$100. InterNIC
will bill you US$70 for 2 years for administering the domain name, two
years in advance the first time you register it. We will charge $30 as
processing fee in the case we make payments to InterNIC.
How Do I Receive E-Mail From My Web Site?
When you set up an account with an Internet Service Provider you will
have access to at least one mail account. This mail account can receive
mail from your web site. Also, when you set up a web site with a virtual
domain at Cyber City, you will receive the use of one complementary mailbox
at no extra charge. Either mailbox - the one at your ISP, or the one provided
by Cyber City - can be used to receive Email from your web site. In either
case, you'd point your Eudora (or other) Email program to receive mail
from the appropriate POP server.
Can I Set Up E-Mail Aliases?
E-Mail aliases are basically fake addresses that relate to real mail
accounts. Up to 5 aliases can be set up if Cyber City is serving your domain
name. An example of typical mail aliases would be info@your_name.com, sales@your_name.com,
and support@your_name.com. In these cases, mail sent to any of these addresses
could be made to go to the same mail address at Cyber City or at your ISP,
or to different mail addresses depending upon your requirements.
Does Cyber City Support Secure Commerce Applications?
Yes. Cyber City is one of the few providers that can offer completely
secure credit card transactions including authentication and account crediting!
Authentication takes at most 45 seconds (real-time) at which time your
account will be credited. Funds will be available for your use within 48
hours of a transaction.Cyber City can even offer a manual credit card entry
interface in your web site (under username/password) to eliminate the need
for separate phone lines or manual verification terminals!
How Does It Work?
We use Secure Socket Layers (SSL) combined with a direct connection
to a credit card clearing service that provides totally secure and immediate
authentication of credit card numbers through many credit card service
bureaus. Cyber City differs from many services providing SSL security in
that most web hosting companies provide an SSL layer between a customer's
client browser (like NetScape or Internet Explorer) and their web server
only. The credit card order still has to be processed and usually the data
is not encrypted from their server to you to manually process the credit
card and order. For true security, Cyber City provides an SSL layer from
the browser to the server, and from the server to our credit card processing
service directly. When the card has been approved, we return a verification
to the customer, and send you the order with a credit card verification
statement. You don't even have to post the credit card. All you have to
do is ship the product. Your prospects and customers will feel secure knowing
that neither you nor Cyber City actually ever sees the credit card number.
And unlike many other encryption schemes, people surfing your site that
want to order products or services do not need to download special software,
they just point, click, and order securely!!!
What's Required To Start This Service?
You must have a pre-existing credit card merchant ID to sign up for
this service. (In other words, you must already be accepting credit cards.)
What Are The Fees For Secure Commerce Applications?
There is a one time setup fee of US$300 to provide all the linkages
required for the real time authentication and account crediting. This is
a per client charge to Cyber City by our service bureau that we have to
cross charge to you. This is a separate charge from the $100 account setup
for a web site. There is also a 2-3% transaction fee charged based on the
dollar gross of the transactions processed through your web site. This
transaction fee will be billed once a month to a credit card you specify.
Note that this fee is separate from and in addition to whatever merchant
fees your credit card service bureau may charge you on your total transactions.
Since Cyber City also has to add specific encryption software and functionality
into your web site, one time site ( web page ordering capability) development
charges will also apply.
What Banks Or Credit Card Services Bureaus
Are You Linked To That Allow You To Provide This Service?
Currently there are 83 financial companies that we can provide direct
secure credit card authentication and account processing through. Many
are national service bureaus. They are listed alphabetically here:
AFFN, ALERT, AMERICAN EXPRESS, AMEX PCARD, ARJAY, BANKMA TE, BENCHARGE,
BT NORTH AMERICA (MCI) , BUYPASS, CARD SERVICE INTERNATIONAL (CSI), CCA,
CERIDIAN (CDC), CES, CHECK AMERICA , CHECK FREE , CHECK RITE , CHECKS,
INC. , CHECKTECH , CHECKTRONIC , CNET , COMMLINK , COREDATA , CROSS CHECK
, CSA , CVE , DISCOVER/NOVUS , DMGT , DPI , ECHO , EFS , ENVOY EXPLORE
, FCS , FDR , FDR-AVS , FHB , FIRST USA , FNBO , FTB , GECC , Generic VISA-1
, Generic VISA-2 , GENSAR (TRANSNET) , GENSAR UTF , GULFNET , HONOR , ICCA
, INSTA-CHECK , INTERLINK , JBS , KBDRUGS , LYNK , MAC , MAPP (BANK NET)
, MAPP TERM , MASTER CHECK , MDI (Modular Data) , MERCANTILE , MESA GRANDE
, MOST , MPACT , NABANCO , NDC (National Data) , NOVA 1.0 , NOVA 2.0 ,
NPC , NYCE , POSTECH/HONOR , PREFERRED CHECK PULSE , REDBOOK , SELECT CHECK
, SHOPPERS , SPS(Sears) , STAR , SUPERIOR BANKCARD SERVICES , TELECHECK
, TELECREDIT (Equifax) , UNICHECK , US BANCARD CENTER , URUGUAY VISA ,
VALICHECK , VISA K/A , VISA J/5 , VISANET , WELLS FARGO , YANKEE 24
If you do not see the name of your credit card service bureau on this
list, contact Cyber City to see if we can get them added to this service.
Does Cyber City Provide Catalog Ordering Capability
That Doesn't Require The Secure Commerce Application?
Absolutely. In fact Cyber City has passed thousands of dollars of orders
through it's servers to our clients with catalogs for over 2 years, and
we continue to do so today. The secure application option is available
for those clients that believe having the secure application will yield
better sales (from people concerned with inputting their credit card number
in an unsecured environment) with less manpower requirements since the
credit card processing is done in advance of passing the order on.
What Does Cyber City Do For Security?
We constantly monitor our log files for anomalous entries indicating
someone may be trying to tamper with our systems. We also have removed
many applications from our servers that are known to have security holes
which may allow someone to gain access or entry surreptitiously. We also
engage security experts to audit our operations periodically to verify
the integrity of our systems and processes.
Does Cyber City Include Backups and Restores
In Case Of System Failures?
Cyber City provides backup and restore services as a protection to
our development clients who allow us to host their sites. "Hosting only"
clients that FTP changes into their web sites are encouraged to keep a
redundant backup of their web site environment at their own discretion
since we can't guarantee that we'll have saved the site since your last
changes. Should a system failure arise that requires rebuilding a disk
containing your web site, we'll make every effort to restore it as best
we can but cannot guarantee that we had a complete backup.
Are There Limitations As To What Kind Of Content
Cyber City Allows In Web Sites?
Yes. Cyber City does not and will not host sites promoting alcohol
products, tobacco products, or pornography. Cyber City will not accept
or support web pages or content containing negative civil-rights ideologies
("negative" to be defined at our discretion). Cyber City will also not
accept or support web pages or content that specifically promotes or denounces
issues of abortion or sexual orientation. General forms of political or
religious discussion and promotion when done in a positive forum are acceptable.
Cyber City reserves the right to accept or deny hosting services to any
party, and to amend or modify this policy at any time. Please contact Cyber
City for any clarifications.
Cyber City Internet Web Services reserves the right to modify and change
hosting service options and capabilities at any time without notice.
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